We care about your Privacy

Seegrid Corporation (“Seegrid,” “we,” “us,” “our”) respects the privacy and we have established this Privacy Policy to assist you to understand how we manage your personal information.  By using this website (“Website”) and providing information to us, you—our Website visitors, customer representatives, and other business partners (“you,” “your”)—signify that you have read, understand and agree to our Privacy Policy.

This Privacy Policy covers:

  • What information is collected by us;
  • How we may use information;
  • How we may share information;
  • How we protect information.

Note to customers and users in the European Union (“EU”): Information about how we handle Personal Information subject to the General Data Protection Regulation (“GDPR”) is outlined in the section “For EU Customers and Users.”

WHAT INFORMATION DO WE COLLECT?

Customer Information

Because we provide business-to-business products and services, we communicate with our customers and business partners through their authorized employees and other representatives. We receive and may keep information you we obtain when you contact us through our Website, by email, or other means. This information may include:

  • Your name
  • Your company and title
  • Your facility/mailing address
  • Your e-mail address/IP address
  • Your telephone number
  • Records of your communications with us.

The information we collect on our Website and other communications is limited to your business-related information unless you choose to provide personal contact or other personal information in your communications with us.

Automatic Information

You may be familiar with the term “cookies”, which are unique alphanumeric identifiers.  These cookies or other tracking technologies are placed on your computer when your web browser accesses our Website.  We use this information to educate us on things such as how you navigate to and around our Website, browsing and accessing content.  You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether to accept it.  You may also elect not to accept cookies by changing the designated settings on your web browser. Not accepting cookies may prevent you from using certain functions and features of our Sites. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services.

Logging, tracking, and metadata tools are used by websites, including ours, to collect and/or log Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Sites, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. We collect these data using tools provided by Google Analytics, which then has information about our visitors available for its use. The Privacy Policy for Google Analytics is available at: https://support.google.com/analytics/answer/6004245?hl=en

Please note that our Website does not respond to “do not track” requests.

ONCE INFORMATION IS RECEIVED, HOW IS IT USED AND SHARED?

Use of Information

We may use your information for a range of purposes:

  • To provide you with access to our products and services.
  • To deliver our products and services.
  • To improve and develop our products and services.
  • To send you e-mails, e-newsletters, offers or other communications about our products and services.
  • To contact you about a submission you have made to the Website, including any content you provide.
  • To identify the number or source of visits (including via IP address logging) from different locations and develop other anonymous information about how visitors find and use our Website so that we may improve its efficiency and effectiveness.
  • To analyze and improve the products and services we offer
  • To stop disruptive or abusive behavior by our users (e.g. the posting or transmission of offensive, inappropriate or objectionable content on or to us).
  • To disclose, when required or appropriate, specific information upon governmental request, in response to a court order, when required by law, to enforce our Website policies, or to protect our or others’ rights, property, or safety, or to obtain assistance with fraud protection or investigation. We do not provide information to these agencies or companies for their marketing or commercial purposes.

Within our Company and with Our Service Providers

We may share information we collect from all points of contact within our organization, including with our affiliated companies.  The information you give us and information about you may be combined with other personally identifiable information available from our records and other sources. We may share information with our service providers operating on our behalf to provide services to our customers. For example, we use third party technology and vendors that provide hosting and other services necessary to deliver our business to business products to our customers.

Right to Transfer

In connection with a prospective or actual investment, reorganization, sale, or financing transaction, we may need to disclose personal information in order for the transaction party to conduct appropriate and legally permitted due diligence. If such a transaction occurs, the information we possess may be transferred as part of that transaction and we may retain a copy of the information post sale or transfer.

Third Parties

Aside from the sharing set forth above, we will not share your information with any third parties.

Links to Other Sites

Our Website may offer links to other sites for your convenience.  Other sites have their own terms of use and privacy policies.  If you choose to visit one of these sites, you should review the policies that govern that particular site.

HOW DO WE PROTECT CUSTOMER INFORMATION?

We use commercially reasonable organizational and technical measures to comply with the provisions of this privacy policy.  Although we make reasonable efforts to protect information from unauthorized use, access, or alteration, we cannot and does not guarantee the security of all information and there is always a risk inherent in the electronic communication of information (including without limitation from unauthorized entry or use, telecommunication issues, hardware or software failure, and other factors).

INFORMATION FOR OUR EU CUSTOMERS AND USERS

If you reside in an EU Member State or other EAA nation, you may have certain rights under the EU General Data Protection Regulation (“GDPR”) and related national legislation. Some of these rights are summarized briefly below. To exercise your rights, please send us an email at privacy@seegrid.com. We will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law. To protect your privacy and security, we may take steps to verify your identity.

The following is a brief and partial summary of some of the rights and protections of the GDPR for general guidance only. Detailed information is available at: https://www.eugdpr.org/

You have the rights, among others and as permitted by the GDPR,  to know whether we are processing your personal information and what information we have; to have your personal information corrected; to object our processing under certain circumstances; to ask us to delete your personal information under certain circumstances, for example, when your personal information is no longer necessary for the purposes for which it was collected or you withdraw consent on which processing is based; and to receive copies of the personal information that you provided to us, in a commonly used and machine-readable format.

We will only share personal information subject to the GDPR as described in this Privacy Policy and if we are permitted to do so under the GDPR and other applicable European and national data protection laws and regulations.

We base our marketing communications we send to you on our legitimate interest in building our relationship with our customers and others who have indicated interest in our products and services and who through other means we reasonably believe expect their personal data to be used for business marketing purposes.  At any time you may instruct us to stop sending these materials at any time by “unsubscribing” to our email or as explained the section “How to stop or change our communications with you.”

We encourage you to contact us directly and allow us to work with you to address your concerns. Nevertheless, you have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the EU Member State where you reside, work or the place of the alleged infringement. You have the right to do so if you consider that the processing of personal information relating to you infringes applicable data protection laws.

HOW TO STOP OR CHANGE OUR COMMUNICATIONS WITH YOU

At any time you tell us to stop sending you marketing or other communications or change your communications preferences by emailing us at privacy@seegrid.com with your request. Or, you may unsubscribe from receiving our communications, by clicking “unsubscribe” in an email you receive from us or emailing us at privacy@seegrid.com with the subject “Unsubscribe”.

CONTACT INFORMATION AND COMPLAINTS PROCESS

If you have any questions regarding this Privacy Policy or believe that the privacy of your personal data has not been respected, you may submit a complaint in writing to the attention of Privacy Compliance. We will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you.

YOUR CONSENT

By sharing information with us, you consent that we can use the information collected or submitted as described in this Privacy Policy.  We may change or add to this Privacy Policy at any time so we encourage you to review it periodically.

Effective as of May 25, 2018