Industry Leading Service & Support
EXPERT IMPLEMENTATION | DEDICATED SUPPORT | TIMELY SERVICE
Seegrid partners with your team to seamlessly deploy autonomous mobile robot (AMR) workflows, aligning our material handling expertise with your objectives to deliver maximum efficiency and return on investment. With proven deployment and support processes honed across hundreds of manufacturing and warehousing facility integrations, we enable scale and operational excellence.
Unrivaled Deployment & Customer Service Record
2000+
Seegrid AMRs
Deployed and Running
200+
Customer’s Manufacturing,
Warehousing & Logistics Sites
20,000,000+
Autonomous Miles Driven
in Customer Production Facilities
0
Recordable
Safety Incidents
to Date
Your Path to Autonomy
Guided by years of experience and hundreds of deployment successes, Seegrid’s implementation team ensures a smooth, efficient path to autonomy. From initial planning to hands-on integration and ongoing support we work side-by-side with your team to unlock the benefits of AMRs with minimal disruption to your operations.
Custom Solution Development
Our Application Engineers bring unmatched expertise to your facilities, transforming operational bottlenecks into orchestrated autonomous solutions—advising exactly where and how to deploy automated workflows like Autonomous Buffer Management (ABM) for maximum success.
Facility & Team Readiness
Our team collaborates with you to design and execute a comprehensive solution, ensuring both your facility layout and staff are fully prepared for AMRs, while strictly adhering to industrial autonomous vehicle safety standards.
Streamlined Implementation
Our Implementation Engineers manage the entire process on-site, seamlessly integrating your physical fleet—from Tow Tractor S7 tuggers to Lift CR1 high-reach trucks—into your existing WMS/ERP via Fleet Central software.
Post-Deployment Support
Our post-deployment support teams are readily available to assist as needed, making sure your AMR fleet operates reliably to meet high-throughput performance goals and deliver proven automation ROI well into the future.
The Foundation of Our Physical AI
Where Partnership Meets Performance
With a deep understanding of your critical operations, our team optimizes your facility’s overall performance through innovative and comprehensive autonomous solutions that can adapt and scale to meet your evolving needs.
Your dedicated Customer Success Manager is your partner in achieving peak productivity and safety, providing tailored support, expert insights, and proactive guidance to drive maximum performance and ROI for your business.
Field Service Technicians are your trusted experts, offering swift, dependable support to ensure your Seegrid AMRs remain fully operational, addressing any issues promptly and helping maintain peak efficiency in your facility for continuous operational excellence.
Implementation Engineers apply a proven methodology to deploy Seegrid AMRs, managing the setup, addressing challenges, and providing ongoing support to achieve optimal performance and integration from day one.
Backed by the Industry’s
Most Comprehensive Support Plan
Comprehensive
Coverage for AMRs
Seegrid Support Plans offer trusted, all-inclusive support to keep your pallet-handling and towing AMRs running at peak efficiency. With solutions tailored to reduce downtime and simplify maintenance, you can stay focused on your core business while we take care of the rest.
Fast and Reliable
Issue Resolution
Our tiered support system is designed to keep your autonomous operations running seamlessly, providing swift issue resolution with precision and expertise. From rapid diagnosis to exceptional on-site service, we keep you moving forward.
Proactive Maintenance
and Software Updates
With proactive preventative maintenance and Fleet Central software updates, Seegrid Support Plans keep your AMRs optimized and ready to adapt to your facility’s evolving material flow needs, empowering you to operate and grow with efficiency and confidence.