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Industry Leading Service & Support

EXPERT IMPLEMENTATION  |  DEDICATED SUPPORT  |  TIMELY SERVICE

Seegrid partners with your team to seamlessly deploy autonomous workflows, aligning our expertise with your objectives to deliver maximum efficiency and return on investment. With proven deployment and support processes honed over many years and projects, we enable scale and operational excellence.

Unrivaled Deployment & Customer Service Record

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2000+

Seegrid AMRs
Deployed and Running

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200+

Customer’s Manufacturing,
Warehousing & Logistics Sites

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15,000,000+

Autonomous Miles Driven
in Customer Production Facilities

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0

Recordable
Safety Incidents
to Date

Your Path to Autonomy

Guided by years of experience and hundreds of deployment successes, Seegrid’s implementation team ensures a smooth, efficient path to autonomy. From initial planning to hands-on integration and ongoing support we work side-by-side with your team to unlock the benefits of AMRs with minimal disruption to your operations.

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Custom Solution Development

Our Application Engineers bring unmatched expertise to facilities, transforming your unique requirements into autonomous solutions; advising where and how to deploy autonomy for success.

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Facility & Team Readiness

Our team collaborates with you to design and execute a comprehensive solution, ensuring both facility and staff are fully prepared for AMRs and confident in your transition to autonomy.

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Streamlined Implementation

Our Implementation Engineers manage the entire process on-site, working closely with your team to integrate AMRs seamlessly into your workflows for a smooth and efficient AMR deployment.

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Post-Deployment Support

Our support teams are readily available to assist as needed, making sure your AMRs operate reliably and consistently to meet performance goals today and well into the future.

Delivering More

+
Global Brands
+
Customer Sites
+
AMRs Deployed
M+
Autonomous Miles Driven
Reportable Safety Incidents

Where Partnership Meets Performance

With a deep understanding of your critical operations, our team optimizes your facility’s overall performance through innovative and comprehensive autonomous solutions that can adapt and scale to meet your evolving needs.

Application Engineers (AEs)

Application Engineers are your personal autonomy experts, assessing your workflows and designing custom AMR solutions to streamline your operations from start to finish. Your AE is your ticket to autonomy success.

Custom Solution Design

Our AMR solutions are precisely customized to meet your facility's unique needs, driving maximum efficiency and productivity from day one. With this solid foundation, we’re ready to begin a seamless implementation process as soon as your AMRs arrive.

Customer Success Managers (CSMs)

Your dedicated Customer Success Manager is your partner in achieving peak productivity and safety, providing tailored support, expert insights, and proactive guidance to drive maximum performance and ROI for your business.

Support & Optimization

Our team partners closely with you to secure your autonomous success, continually identifying improvement opportunities and optimizing for sustained efficiency gains. Through this ongoing feedback loop, you’re empowered to adapt, enhance, and scale—keeping your facility on a path of innovative advancement.

Field Service Technicians

Field Service Technicians are your trusted experts, offering swift, dependable support to ensure your Seegrid AMRs remain fully operational, addressing any issues promptly and helping maintain peak efficiency in your facility for continuous operational excellence.

Assured Performance

Once your AMRs are deployed, the Seegrid team is dedicated to providing continuous support, proactive troubleshooting, and expert maintenance. We swiftly address any issues, offer preventative care, and ensure optimal uptime, empowering your operations to remain productive and uninterrupted.

Implementation Engineers (IEs)

Implementation Engineers apply a proven methodology to deploy Seegrid AMRs, managing the setup, addressing challenges, and providing ongoing support to achieve optimal performance and integration from day one.

Proven Deployment

Our highly skilled implementation team relies on a proven deployment process, effectively integrating each AMR into your facility with minimal disruption. This structured approach is designed to drive immediate value and support long-term automation success.

Optimize Your Logistics

Backed by the Industry’s
Most Comprehensive Support Plan

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Comprehensive
Coverage for AMRs

Seegrid Support Plans offer trusted, all-inclusive support to keep your AMRs running at peak efficiency. With solutions tailored to reduce downtime and simplify maintenance, you can stay focused on your business while we take care of the rest.

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Fast and Reliable
Issue Resolution

Our tiered support system is designed to keep your autonomous operations running seamlessly, providing swift issue resolution with precision and expertise. From rapid diagnosis to exceptional on-site service, we keep you moving forward.

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Proactive Maintenance

and Software Updates

With proactive preventative maintenance and software updates, Seegrid Support Plans keep your AMRs optimized and ready to adapt to your facility’s evolving needs, empowering you to operate and grow with efficiency and confidence.

Autonomy that works with you.

Revolutionize your material workflows with Seegrid's innovative and comprehensive autonomous technology solutions that work. Experience best-practice consultation, real-world deployment expertise, and ongoing product support to ensure you achieve industry-leading ROI.

The future is autonomous—and the possibilities are limitless.